Trade42.com.my (hereinafter referred to as the "Site") is committed to protecting your Personal Data and takes your privacy matter as a high priority. “Personal Data” or “personal data” means any information about an individual, who can be identified or identifiable from that information, whether directly or indirectly, or from that and other information to which we have or are likely to have access.
Collection Of Information
Your privacy is important to us, and we have taken steps to ensure that we do not collect more
information from you than is necessary to provide you with our services and protect your account.
Information including, but not limited to, user name, address, phone number, fax number, email
address, gender, date and/or year of birth and user preferences ("Registration Information") may be
collected at the time of user registration on the Site.
We record and retain details of users’ activities on the Site. Information relating to such
transactions including, but not limited to, the types and specifications of the goods, pricing and
delivery information, any trade dispute records and any information disclosed in any discussion
forum provided by us and/or other affiliated companies of Trinity42 Commerce Sdn. Bhd.
(“Activities Information”) may be collected when sale and purchase transactions are conducted on or
facilitated through the Site.
From time to time, we collect information about our users and prospective users during trade shows,
industry events, and other functions. The information we may collect at these locations may include
but is not limited to a user name, address, phone number, fax number, and email address ("Event
We record and retain records of users' buying and browsing activities on our platform, including but
not limited to IP addresses, browsing patterns, and buyer behavioral patterns. In addition, we gather
statistical information about the Site and visitors to the Site, including but not limited to IP
addresses, browser software, operating system, software and hardware attributes, pages viewed, number
of sessions and unique visitors (together "Browsing Information").
Any registration information, account information, activities information, event information, and
browsing information generally relate to business entities and such information is referred to as
business data (“Business Data”).
It is mandatory for users of the Site to provide certain categories of Business Data and Personal
Data as specified at the time of collection. In the event that users do not provide any or sufficient
Business Data and/or Personal Data marked as mandatory, we may not be able to complete the
registration process or provide such users with our products or services.
Use Of Personal Data
If you provide any Personal Data to us, you are deemed to have authorised us to collect, retain and use that Personal Data for the following purposes:
We will only retain your Personal Data for as long as we are either required or permitted to by the applicable laws or for the purposes for which it was collected. We will take all reasonable steps to ensure that your personal data is destroyed or permanently deleted if it is no longer required for the purpose for which it was to be processed.
verifying your identity;
verifying your eligibility to register as a user of the Site;
processing your registration as a user, providing you with a log-in ID for the Site
and maintaining and managing your registration;
providing you with customer service and responding to your queries, feedback,
claims or disputes;
to facilitate communication between buyers and sellers on the Site and
processing your transactions on the Site;
performing research or statistical analysis to improve the content and
the layout of the Site to improve our product offerings and services and for
marketing and promotional purposes;
subject to obtaining your consent in such form as may be required under the
applicable law, we (including our affiliated companies and their designated
Service Providers (as defined in 3.1 below)) may use your name, phone number,
residential address, email address, fax number and other data ("Marketing Data")
to provide notices, surveys, product alerts, communications and other marketing
materials to you relating to goods and services offered by us on the Site, including but not limited to Verified Supplier membership, Exclusive Members membership, Free Members membership (the “Memberships”), the value-added services ancillary to the Memberships and other products and services offered by us and/or our affiliated companies and their designated Service Providers from time to time to members of the Site. If you do not want us to collect and process your Personal Data for the purpose specified in 2.7, you may opt out at any time by notifying us using the contact details below.;
if you voluntarily submit any information to the Site for publication on the Site
through the publishing tools, including but not limited to, company or business
profile, product catalog, trade leads, and any discussion forum, then you are deemed to have given consent to the publication of such information on the Site ("Voluntary Information"); and
making such disclosures as may be required for any of the above purposes or as
required by law, regulations and guidelines or in respect of any investigations,
claims or potential claims brought on or against us.
Disclosure Of Personal Data
You further agree that we may disclose and transfer (whether within or outside
the jurisdiction of Malaysia that you are contracting with) your
Personal Data to service providers engaged by us and/or other affiliated
companies of Trinity42 Commerce Sdn Bhd to assist us with providing you with
our services (including but not limited to data entry, database management,
promotions, products and services alerts, delivery services, payment extension
services, membership authentication and verification services and logistics
services) ("Service Providers"). These Service Providers are under the duty of
confidentiality to us and are only permitted to use your Personal Data in
connection with the purposes specified in 2.1 to 2.9 above and not for their own
You agree that we may disclose and transfer (whether within or outside the
jurisdiction of the Trade42.com.my entity that you are contracting with), for the
purposes specified in 2.1 to 2.9 above, your Personal Data to other affiliated
companies and/or their designated Service Providers of the Trinity42 Commerce
Sdn Bhd, which comprises a group of companies operating leading online and
mobile marketplaces in consumer and business-to-business commerce, as well
as cloud computing and other services.
When necessary, we may also disclose and transfer (whether within or outside
the jurisdiction of the Trade42.com.my entity that you are contracting with) your
Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organisations for the purposes specified at 2.9 above.
Any Personal Data supplied by you will be retained by us and will be accessible
by our employees, any Service Providers engaged by us and third parties
referred to in 3.2 and 3.3 above, for or in relation to any of the purposes stated in
2.1 to 2.9 above.
All Voluntary Information may be made publicly available on the Site and
therefore accessible by any internet user. Any Voluntary Information that you
disclose to us becomes public information, and you relinquish any proprietary
rights (including but not limited to the rights of confidentiality and copyright) in
such information. You should exercise caution when deciding to include personal
or proprietary information in the Voluntary Information that you submit to us.
We may share your Account Information with banks or vendors to enable your
transactions on the Site to be completed. In addition, we may use your Account
Information to determine your credit-worthiness and, in the process of such
determination, we may need to make such Account Information available to
banks or credit agencies. While we have in place up-to-date technology and
internal procedures to keep your Account Information and other Personal Data
secure from intruders, there is no guarantee that such technology or procedures
can eliminate all of the risks of theft, loss or misuse.
We may provide statistical information to third parties, but when we do so, we do
not provide personally-identifying information without your permission.
We have established relationships with other parties and websites to offer you
- By accessing or using our services on the Site, you understand and consent to the collection, processing, transfer and storage of your data that is provided to us outside of your country for the purposes described herein.
Right To Access/Correct Personal Data
Under the applicable laws, you have the right of access to personal information held by
us and to request correction of the information.
In accordance with the applicable laws, we reserve the right to charge you a reasonable
fee for the processing of any data access or correction request.
Withdrawal of Consent
You may withdraw your consent for the collection, processing, transfer and storage of your data as described herein by contacting us using the contact details below, subject to the limitations imposed by applicable laws. However, your withdrawal of consent may mean that we will not be able to continue providing the services to you and we may need to terminate your existing relationship and/or the contract you have with us.
We use "cookies" to store specific information about you and track your visits to the Site.
A "cookie" is a small amount of data that is sent to your browser and stored on your
computer's hard drive. A cookie can be sent to your computer's hard drive only if you
access the Site using a computer. If you do not de-activate or erase the cookie each
time you use the same computer to access the Site, our web servers will be notified of
your visit to the Site, and in turn, we may have knowledge of your visit and the pattern of
Information or Account Information so you do not have to re-enter it; ii) gather statistical
information about usage by users; iii) research visiting patterns and help target
advertisements based on user interests; iv) assist our partners in tracking user visits to the Site and process orders; and v) track progress and participation in promotions.
You can determine if and how a cookie will be accepted by configuring the browser
installed on the computer you are using to access the Site. If you choose, you
can change those configurations. By setting your preferences in the browser, you can
accept all cookies, or you can choose to be notified when a cookie is sent, or you can
choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling
function in your browser, you may be required to re-enter information on the Site more
often, and certain features of the Site may be unavailable.
The Site and its contents are not targeted to minors (those under the age of 18), and
we do not intend to sell any of our products or services to minors. However, we have no
We employ commercially reasonable security methods to prevent unauthorised access
to the Site, to maintain data accuracy and to ensure the correct use of the information
For registered users of the Site, your Registration Information and Account Information
(if any) can be viewed and edited through your account, which is protected by a
password. We recommend that you do not divulge your password to anyone. Our
personnel will never ask you for your password in an unsolicited phone call or in an
unsolicited email. If you share a computer with others, you should not choose to save
your login information (e.g., user ID and password) on that shared computer.
Remember to sign out of your account and close your browser window when you have
finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be
perfectly secure. As a result, while we try to protect the information we hold for you, we
cannot guarantee the security of any information you transmit to us, and you do so at
your own risk.